Next Step 1: Refine disaster response methods Next Step 2: Identify users as “managed” or “personal” Next Step 3: Develop process for communication flow (ITS-CITL-User) Next Step 4: Develop central licenses or services for patch management, imaging, updates Next Step 5: Support options for “personal” machines, including students Next Step 6: User and IT support staff education
Handouts from meeting (Word Web)
PowerPoint slides from meeting
